Appointment setting
Appointment Setting Virtual Assistants
An enquiry that waits two days is usually a lost enquiry. An appointment setting virtual assistant from The Peak Hire responds quickly, checks the lead against your criteria, books the meeting in your calendar, and keeps that booking alive with confirmations and reminders.
What your assistant handles
Concrete examples of work clients delegate. Your scope is set on the discovery call and can change as priorities shift.
Speed to lead
- Responding to inbound enquiries within the window you set
- First-touch calls, email, or SMS from your systems
- Answering routine pre-meeting questions from your FAQ
- Routing anything outside scope to the right person
- Logging the source of every enquiry
Qualification
- Screening against your criteria and disqualifiers
- Capturing budget, timing, and decision-maker notes you ask for
- Marking leads that are worth nurturing rather than booking
- Keeping a clean record of why a lead was passed over
- Flagging patterns in unqualified enquiries
Booking and calendar control
- Booking into your calendar with buffers and travel time respected
- Round-robin scheduling across several people
- Time-zone confirmation before the invite goes out
- Sending agendas and joining details
- Rescheduling without losing the lead
Reminders and recovery
- Confirmation and reminder sequences before each meeting
- Same-day nudges for high-value calls
- No-show follow-up and rebooking attempts
- Post-meeting next-step reminders to you
- A weekly booked-versus-held summary
Who this is for
- Service businesses that live or die on consultations
- Clinics, trades, and local firms with steady inbound enquiries
- Coaches and consultants running discovery calls
- Sales teams whose reps should be in meetings, not chasing them
- Businesses paying for ads and losing leads to slow replies
How matching works
- Step 01
Set the rules
Response time, qualification criteria, calendar rules, and escalation paths.
- Step 02
Match on phone confidence
We shortlist assistants comfortable on calls and consistent with follow-up.
- Step 03
You interview
You hear how they sound and hold a conversation before committing.
- Step 04
Ramp and review
Start with a narrow channel, review the first bookings, then widen scope.
Questions people ask
Do you guarantee a number of booked meetings?
No. Meeting volume depends on your list, offer, and market, so we do not put a number on it. We match you with an assistant who works your qualification criteria and cadence consistently.
Is this cold calling?
It can include calls to lists you own and approve, but most clients start with inbound enquiries, warm leads, and follow-up. You set which channels and lists are in scope.
How do you handle qualification?
We write down your criteria and disqualifiers before anything is booked, so your calendar fills with the meetings you want rather than every reply.
What about no-shows?
Your assistant sends confirmations and reminders, reschedules when someone cannot make it, and follows up after a miss. No-show rates depend on your audience, so we do not promise a figure.
Can they book across multiple calendars?
Yes. Google Calendar, Outlook, Calendly, and most scheduling tools, including round-robin between several people, with your availability rules respected.
Ready to hand this off?
Tell us the tasks and the hours you need. Plans are month-to-month with a 14-day match guarantee, and after we understand your needs we'll explain the matching timeline and next steps.